Frequently Asked Questions


Are you a bank or Payment institution?

No. We are an independent consultancy. Accounts and services are provided by licensed institutions at their sole discretion.

How long does it take to open an account?

2–8 weeks for most operating accounts; institutional and correspondent relationships can take longer. The length of all onboarding processes are dependent upon the account’s risk, completeness of documentation and complexity.

Do you assist higher-risk sectors?

Selectively. We evaluate documentation quality, business model transparency and counterparty appetite before proceeding.

What improves approval odds?

Clear ownership and control; transparent source of wealth and source of funds; defined transaction flows; realistic limits; and consistent information across forms.

Do you guarantee approvals?

No. Our initial client intake will determine the feasibility of account openings, but ultimate approvals rest with the institutions. The value we provide comes from our professional packaging of client cases and delivery of information during the onboarding process.

Can you help if we were declined elsewhere?

Yes—if the profile is viable. We diagnose why the account was rejected, reposition if possible and only resubmit an application if we have a suitable alternative.

Data handling & confidentiality?

We operate under non-disclosure agreements between our clients and our counterparties. Information is shared on a need-to-know basis with prospective counterparties and solely for onboarding. Ultimately, our clients are in control of their information, we just manage it on their behalf.

Which jurisdictions do you cover?

Our firm is well-versed in international matters. We work with with clients with businesses around the world, from operational companies in emerging markets to regulated entities operating in global financial hubs.

Do you assist with trusts and complex structures?

Yes—our team is well-versed in tax planning and asset protection matters. The value we provide comes from years of experience, so we know what will be required from counterparties and how to effectively communicate with them.

what is a source of funds or source of wealth narrative?

Before proceeding with the onboarding process, we draft a narrative explaining the funds that will be transacted through the account (source of funds) and how the client accumulated their wealth (source of wealth). We align your narrative with relevant bank statements, agreements/contracts, financial statements, CVs, internet presence, etc. This helps us fully understand your case and assists in our discussions with potential counterparties.

What’s your acceptance criteria to take on a new client?

We value your time, so if the feasibility of an account opening with one of our providers is low, we will decline the case after reviewing the initial intake form. However, we try to make external introductions through our expansive network of independent consultants and providers if we cannot assist you.